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Locate Your Ombudsman


The National Association of State Long-Term Care Ombudsman Programs was formed in 1985. The non-profit organization is composed of state long-term care ombudsmen representing their state programs.

As mandated by the Older Americans Act, the mission of the Long-Term Care Ombudsman Program is to seek resolution of problems and advocate for the rights of residents of long-term care facilities with the goal of enhancing the quality of life and care of residents.


  • To advocate for a stronger long-term care ombudsman program and enhance its effectiveness to serve consumers and their families
  • To develop and implement professional education, training, and support programs for long-term care ombudsmen
  • To facilitate information and best practices exchange between long-term care ombudsman programs
  • To collaborate with consumer and advocacy organizations, governmental bodies, and health care providers
  • To promote the interests of long-term care residents before national level policymakers, including federal agencies and Congress, and before national aging and health organizations.

Officers Name (State)
President Patty Ducayet (TX)
1st Vice President Sarah Slocum (MI)
2nd Vice President Diana Weber (AK)
Treasurer Victor Orija (DE)
Secretary Melanie McNeil (GA)
Past President Joe Rodrigues (CA)
Regional Directors
Region I Mary McKenna (MA)
Region II James McCracken
Region III Suzanne Messenger (WV)
Region IV Dale Watson (SC)
Region V Deb Holtz (MN)
Region VI Sondra Everhart (NM)
Region VII Patty Pierson (NE)
Region VIII Daniel Musto (UT)
Region IX John McDermott (HI)
Region X Patricia Hunter (WA)
Committee Chairs
Program Effectiveness Nancy Shaffer (CT)
Data Mark Miller (NY) & Patty Pierson (NE)
Training Kathie Gately (AR)
Systems Advocacy Alice Hedt (MD)
Appropriations Jim McCracken (NJ) & Deanna Clingan-Fisher (IA)
Federal Legislation Beverley Laubert (OH) 

NASOP Brochure (PDF)